We build a mobile app and responsive web portal that unified Convene's entire member experience. It replaced fragmented booking systems with intuitive interfaces, reduced office manager dependency, and showcased Convene's premium aesthetic, while putting everything at members' fingertips.
ROLE
As senior UX/UI designer at Fuzz Productions, I conducted stakeholder workshops, on-site user research, and iterative testing, I designed and delivered both a mobile workplace app (iOS/Android)
On-the-go companion for immediate workspace needs, including room booking, visitor management, and community discovery in members' pockets.
One-tap room booking
Instant availability and effortless booking. Members scroll available rooms on the home screen or filter by floor. One tap reserves the space, with confirmations surfaced on their dashboard to maximize Convene's unused inventory while eliminating booking friction.
Three-step flow replaces complex paperwork. Members add visitor details (or select saved contacts), customize building notes, and set notifications, transforming a frustrating admin task into a 30-second experience.
Additionally, we introduced an events calendar that showed events happening at the member’s Convene location to encourage community building. Simplified settings enable quick notification updates, location switching, and workplace info access—putting full control in members' hands.
Comprehensive command center for full workspace management. Members get complete activity overview including upcoming reservations, visitor schedules, and account control in one responsive dashboard.
Personalized first impression through guided account setup. Minimal design showcases Convene's stunning interior photography while communicating brand value, turning new member setup into a brand experience.